Details
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Type:
Bug
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Status:
Open
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Priority:
Major
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Resolution: Unresolved
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Affects Version/s: 3.2.1
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Fix Version/s: None
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Component/s: Fastpath
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Labels:None
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Acceptance Test - Add?:No
Description
I have an end user, talking to an agent, with a manager who is monitoring the fastpath session. If I as the manger monitor the fastpath session, and leave before the fastpath session is over, the end user sees the following message:
Kevin has left the conversation.
I am supposed to be invisible, so there should be no record to anyone of me joining or leaving the conversation.
Gato – not sure if there is time to get this into 3.2.3. If not, we can push to a later 3.2.x release.